Terms of service

Last Updated: June 2026

Welcome to SAMISH

Welcome to SAMISH ("we", "our", "us").

SAMISH is a premium family travel brand offering innovative ride-on cabin luggage and travel products designed for children and modern families.

By accessing, browsing, or purchasing products through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website and services.

Eligibility

To place an order on our website, you must:

  • Be at least 18 years of age.
  • Provide accurate and complete information.
  • Have the legal capacity to enter into a binding contract under applicable laws.

By placing an order, you confirm that all information provided is true and accurate.

Products & Services

SAMISH offers premium travel products, including children's ride-on cabin luggage and related travel accessories.

We make every effort to ensure product descriptions, specifications, colours, and images are accurate. However, actual products may vary slightly due to screen settings, manufacturing updates, or photography limitations.

Pricing

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to:

  • Modify product prices at any time.
  • Correct pricing errors.
  • Cancel orders affected by incorrect pricing.

Prices applicable to your purchase are those displayed at the time of checkout.

Orders & Acceptance

Placing an order constitutes an offer to purchase.

Your order is considered accepted only after:

  • Payment is successfully processed.
  • You receive an order confirmation email.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Payment issues
  • Fraud detection concerns
  • Incorrect pricing or product information
  • Violation of these Terms

If an order is cancelled after payment, a full refund will be issued.

Payment

We accept payments through secure third-party payment gateways.

SAMISH does not store complete debit card, credit card, or banking information.

All payment transactions are governed by the terms and policies of the respective payment providers.

Shipping & Delivery

We strive to process and dispatch orders promptly.

Estimated delivery timelines are provided for convenience and may vary due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • Force majeure events
  • Delivery timelines are estimates and not guaranteed.

Customers are responsible for providing accurate shipping details.

SAMISH shall not be liable for delays caused by incorrect shipping information provided by the customer.

Returns & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.
Customers are advised to review the Return & Refund Policy before placing an order.

Product Usage & Safety

SAMISH products are designed for children under parental supervision.
Parents and guardians are solely responsible for ensuring:

  • Proper use of the product.
  • Compliance with airline baggage requirements.
  • Safe operation by children.

SAMISH shall not be responsible for misuse, negligence, improper handling, unauthorized modifications, or failure to follow product instructions.

Airline & Travel Regulations

Our luggage products are designed to meet common cabin baggage requirements.
However, airline policies may vary.
Customers are responsible for verifying baggage regulations with their airline before travel.
SAMISH shall not be liable for restrictions, additional fees, or baggage refusals imposed by airlines or transportation authorities.

Intellectual Property

All content on the website, including:

  • Logos
  • Product designs
  • Images
  • Graphics
  • Videos
  • Text
  • Website design

are the exclusive property of SAMISH and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written consent from SAMISH.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website.
  • Interfere with website security or functionality.
  • Upload malicious software, viruses, or harmful content.
  • Use automated systems to extract website data.

Violation of these terms may result in termination of access and legal action where applicable.

Third-Party Links

Our website may contain links to third-party websites or social media platforms.

SAMISH is not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by external websites

Users access third-party websites at their own risk.

Limitation of Liability

To the fullest extent permitted by law, SAMISH shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Delayed deliveries caused by third parties

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

Indemnification

You agree to indemnify and hold harmless SAMISH, its owners, employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the website
  • Violation of these Terms
  • Misuse of our products

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Changes to Terms

SAMISH reserves the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon posting on the website.
Continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

Contact Us

SAMISH

📍 Mumbai, Maharashtra, India
📞 Phone: +91 8369660457
💬 WhatsApp: +91 8369660457
📧 Email: info@samish.in,  hello@samish.in
📷 Instagram: https://www.instagram.com/samish.ridenroll

For any questions regarding these Terms & Conditions, please contact us using the details above.