Refund policy
Last Updated: June 2026
At SAMISH, customer satisfaction is our priority. We take great care in ensuring that every product reaches you in excellent condition.
Returns
You may request a return within 7 days of receiving your order if:
- The product received is damaged.
- The product received is defective.
- An incorrect product was delivered.
- The product is missing parts or accessories.
To initiate a return, please contact us with:
- Order Number
- Photographs or videos showing the issue
- Brief description of the concern
Return Conditions
To be eligible for a return:
- Product must be unused.
- Product must be returned in original packaging.
- All tags, labels, accessories, and documentation must be included.
- Proof of purchase must be provided.
Non-Returnable Items
We do not accept returns for:
- Products damaged due to misuse.
- Products showing signs of wear and tear.
- Products altered or modified after delivery.
- Products returned without original packaging.
Refunds
Once the returned item is received and inspected, we will notify you regarding approval or rejection of the refund.
Approved refunds will be processed to the original payment method within 7–10 business days.
Exchanges
Currently, SAMISH does not offer direct exchanges. If eligible, customers may return the item and place a fresh order.
Contact
For return requests, please contact:
Email: hello@samish.in
Phone: +91 8369660457